This Refund Policy outlines the terms and conditions governing refunds for products and services purchased from NEXAVEX through nexavex.it.com. We are committed to maintaining transparent, fair, and professional standards in all transactions.
Refunds are available for eligible products and services that meet our return standards. Items must be unused, undamaged, and in their original condition. Proof of purchase is required for all refund requests.
Refund requests must be submitted within 14 calendar days from the date of delivery or service completion. Requests submitted after this period may not qualify for reimbursement.
To request a refund, contact our support team with your order number and reason for return. Once approved, you will receive detailed instructions. Refunds are processed using the original payment method.
Shipping costs are non-refundable unless the return is due to an error by NEXAVEX. We reserve the right to inspect returned items before approving any refund.
Certain items or services may be non-refundable, including:
These exceptions are applied to ensure operational fairness and product integrity.
We strive to resolve all refund inquiries promptly and professionally. For any clarification regarding this policy, please contact our support team.